Refund policy

all purchases final, 7-day return window for store credit only, no original-payment refunds, items must be unworn/unwashed with tags, and a strict stance against fraudulent chargebacks. 

you can contact us at direvestis@gmail.com. if any issues with your order.

If issue can be resolved, we’ll send you an instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at direvestis@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges
The only way to get an exchange is to email direvestis@gmail.com and if the exchange is accepted, we’ll email you the details 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 

If more than 15 business days have passed since we’ve approved your return, please contact us at direvestis@gmail.com.